Privacy Policy

1. Information We Collect

This Privacy Policy is issued by The Apex Guild Pvt Ltd. for the MawaPay platform.

At MawaPay, we collect information that you provide directly to us when you create an account, verify your identity, make transactions, or communicate with our support team. This may include your name, contact details, financial information, and transaction history.

We also automatically collect device and usage information when you interact with our services, such as IP addresses, device identifiers, and location data if enabled.

2. How We Use Your Information

• To provide, maintain, and improve our services and process your transactions.
• To detect, prevent, and mitigate fraud and abuse.
• To personalize your experience and offer MawaGems rewards relevant to your spending habits.
• To communicate with you regarding updates, security alerts, and support messages.

3. Data Sharing & Security

We do not sell your personal data. We may share information with trusted third-party service providers (like payment gateways and banking partners) strictly to facilitate our services.

Your data is encrypted in transit and at rest using industry-standard security protocols to ensure your financial and personal information remains safe.